Privacy Policy

This policy covers the SoftLand Pro public website and enquiries made through its forms, email, phone or WhatsApp. SoftLand Pro is based in North Badda, Dhaka, Bangladesh.

Data entered into a customer’s ERP, POS or custom application is covered by the relevant service agreement. This website policy does not replace those arrangements.

When you request a demo, we collect your name, mobile number, product or service interest, and any organization details you choose to provide. Messages sent by email or WhatsApp may also contain your contact details and project requirements.

Our hosting and security systems may process technical information such as IP addresses, browser details and request logs to operate and protect the website. Please avoid including passwords, payment credentials or confidential student, patient or employee records in an enquiry.

We use enquiry information to respond to you, arrange demos, prepare quotations and discuss the products or services you requested. For customers, related information may also be needed for delivery, support, billing and record keeping.

Submitting a demo request does not subscribe you to an unrelated marketing mailing list.

The website uses necessary cookies for sessions, secure form submissions and confirmation messages. Blocking these cookies may prevent forms from working correctly.

Links to social networks, WhatsApp and Google Maps lead to external services. The destination service handles your visit under its own privacy policy.

Enquiry information is used by the team handling your request. Hosting, communication and other service providers may process information needed to operate the website or deliver our services.

We may disclose information when required by applicable law or when necessary to protect our systems and address misuse.

We retain enquiry information while responding to your request and managing related follow-up. Customer records may be retained for the duration of the service relationship and for any necessary accounting, contractual or legal record-keeping period.

We use access controls and other reasonable safeguards to protect information. No online system can guarantee complete security.

Contact us if you want to ask what enquiry information we hold, correct an error, request removal or stop further follow-up. We may need to verify your identity before acting on a request. Some records may need to be retained for ongoing services or applicable legal obligations.

We may update this policy as our website or services change. The date shown on this page identifies the latest revision.