Terms of Service

These terms explain the use of the SoftLand Pro public website and the general basis for requesting our products and services. Project-specific obligations are set out in your written quotation or service agreement.

Browsing this website or requesting a demo does not place an order or commit you to a paid service.

Provide accurate contact details when submitting an enquiry. Do not use the website to send unlawful content, impersonate someone, attempt unauthorized access or interfere with its operation.

Website content, branding and materials must not be represented as your own or reused in a way that infringes the owner’s rights.

Website prices and features describe our offerings and may change. Your written quotation or agreement confirms the price, included features, billing period, third-party costs, delivery plan and payment schedule for your order.

Additional features, integrations or changes requested after scope approval may require a revised estimate and timeline. Confirm those changes in writing before work proceeds.

Project timelines depend on the agreed scope and the timely provision of required content, data, access and approvals. Delays or scope changes may affect delivery dates.

You are responsible for having permission to supply data and materials for a project. Share access credentials through an agreed secure method, and provide only the information needed for the work.

Payment amounts, due dates and milestones are governed by your invoice or agreement. Discuss any disputed invoice or payment issue with our team.

Cancellation and refund requests are handled under your written agreement and the Refund Policy. Requesting a demo alone does not authorize a charge.

Ownership of custom deliverables, source-code handover and any licence to use software are defined in the written agreement. Existing software, reusable tools and third-party components may remain subject to their own licences.

Domain names, hosting, payment gateways, app stores and other external services are subject to their providers’ terms. Any related costs and account responsibilities should be confirmed in your agreement.

Support hours, training, maintenance, warranty and backup responsibilities depend on the product or service you purchase and the agreed support arrangements.

Websites and online services may be affected by maintenance, connectivity or third-party outages. Any contractual uptime commitment must be confirmed in the service agreement.

Our Privacy Policy explains how this website handles enquiry information and necessary cookies. The handling of data inside a customer’s software should be addressed separately in the service agreement.

We may revise these website terms and show the revision date here. Changes to these terms do not by themselves replace an existing signed project agreement. Nothing in these terms excludes rights or obligations that cannot be excluded under applicable law.